This policy explains how Bag Sealer (bagsealer.uk) collects and uses your personal information.
What we collect
When you place an order we collect your name, email address, delivery and billing address, and optionally your phone number. We do not see or store your full card details – payments are processed securely by Stripe.
How we use it
We use your information to process and deliver your order, send order and delivery updates, handle returns and refunds, prevent fraud, and meet our legal and accounting obligations.
Who we share it with
We share only what is needed with the companies that help us run the shop: Stripe (payments), Royal Mail (delivery), and IONOS (website hosting and email). We never sell your information.
How long we keep it
We keep order records for up to 6 years for tax and accounting purposes, then delete them.
Cookies
The website uses essential cookies to run your basket and checkout. Stripe may use cookies to help prevent fraud.
Your rights
Under UK data protection law you can ask to see, correct or delete the personal information we hold about you. Email support@bagsealer.uk. You can also complain to the Information Commissioner’s Office (ico.org.uk).